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"Mastering the Art of Decision-Making as a Leader"

As a leader, you are constantly making decisions that impact the success of your team, organization, or business. Some decisions are easy and straightforward, while others can be complex and have long-term consequences. The ability to make effective decisions is a critical skill that all leaders must master. This article will explore the art of decision-making as a leader and provide examples from established leaders and public speakers.

What is Decision Making?

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When we decide, we choose a course of action from several available options. However, decision-making can be complicated because many things can affect the process.

One important part of decision-making is to assess all the options available to us. This means we must gather information and consider what might happen if we choose each alternative. We must also consider each option's risks and benefits and how each choice might affect different people.

Sometimes, our personal biases and emotions can also influence our decision-making. For example, we might prefer a certain choice because of something that has happened to us or our beliefs. External factors like pressure from others or political concerns can also play a role.

Our cognitive limitations can also affect our decision-making. For example, we might not have enough time or resources to gather all the necessary information. Sometimes, we might take shortcuts in our thinking, leading to mistakes.

To become a better decision-maker as a leader, it's important to be aware of these challenges and find ways to overcome them. We can do this by using a methodical approach to decision-making, gathering relevant information, thinking about how our choices might affect different people, asking for input from others, and being willing to change our minds if needed. We also need to be aware of our own biases and limitations. By developing these skills, leaders can make better choices that benefit their organizations and everyone involved.


The Art of Decision Making

Mastering the art of decision-making involves more than just choosing the best option. It requires a combination of skills, including critical thinking, creativity, and risk assessment. Effective decision-making also involves considering the perspectives of others and understanding how your decisions impact them.

One of the key components of effective decision-making is critical thinking. Critical thinking involves analyzing and evaluating information to make informed decisions. Leaders with critical thinking skills can identify potential problems, assess the risks and benefits of different options, and make decisions based on the available evidence.

Another important skill in decision-making is creativity. Creative leaders can generate innovative solutions to complex problems. Creativity involves thinking outside the box, considering different perspectives, and being open to new ideas.

Risk assessment is also an essential aspect of decision-making. Leaders must be able to assess the potential risks associated with their decisions and take steps to mitigate those risks. This involves understanding the potential consequences of different options and developing contingency plans to address potential problems.


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One example of an established leader who has mastered the art of decision-making is Jeff Bezos, the founder and former CEO of Amazon. Bezos is known for his ability to make bold decisions that have propelled Amazon to become one of the world's largest and most successful companies.

One example of Bezos's bold decision-making was his decision to launch Amazon Web Services (AWS), the company's cloud computing platform. At the time, using Amazon's existing infrastructure to provide cloud computing services was considered risky and unproven. However, Bezos believed in the potential of AWS and decided to invest in it. Today, AWS is one of the largest cloud computing platforms in the world and generates billions of dollars in revenue for Amazon.

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Another example of an established leader who has mastered the art of decision-making is Satya Nadella, the CEO of Microsoft. Nadella is known for his ability to make decisions that prioritize the needs of customers and employees.

One example of Nadella's customer-centric decision-making was making Microsoft's products more accessible to people with disabilities. Under Nadella's leadership, Microsoft developed a new accessibility feature called "Eye Control" that allows people with disabilities to use their eyes to control their computers. This decision demonstrated Nadella's commitment to creating products that are inclusive and accessible to all customers.

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Chris Voss provides valuable insight on this subject as well. Chris Voss is a former FBI hostage negotiator and the author of "Never Split the Difference: Negotiating As If Your Life Depended On It." While he doesn't specifically speak on "Mastering the Art of Decision-Making as a Leader," he does provide insights into decision-making in his work.

Voss shares his perspective on negotiation decision-making in one of his talks at the Stanford Graduate School of Business. He explains that when we make decisions, we often rely on the "black-and-white model," where we see a situation as either good or bad, right or wrong, and decide based on that. However, Voss argues that this model can limit our options and prevent us from finding creative solutions.

Instead, Voss recommends adopting a "multiple-option model," where we consider multiple options and weigh their pros and cons before deciding. This approach allows us to be more flexible and consider a broader range of possibilities, which can ultimately lead to better outcomes.

Voss also stresses the importance of being open-minded and willing to change course if necessary. He encourages leaders to view decisions not as final but as a starting point that can be adjusted as circumstances change. In negotiations, Voss notes that the best negotiators can adapt and change their strategy in response to new information.

Overall, his insights on negotiation can be applied to decision-making in any leadership role. By adopting a multiple-option model and remaining open-minded, leaders can make more informed decisions and achieve better outcomes for themselves and their organizations.


As a leader, your decisions can make or break the success of your team, organization, or business. It's not always easy, but it's critical that you become a master of the art of decision-making. You must develop critical thinking, creativity, and risk assessment skills to evaluate all options, consider different perspectives, and make informed decisions.

Don't just take it from me; look at established leaders like Jeff Bezos and Satya Nadella, who have made bold and customer-centric decisions that have propelled their companies to success. They didn't let fear hold them back from taking risks and creating innovative solutions to complex problems. They considered the perspectives of others and prioritized the needs of their customers and employees.

Don't forget the valuable insights of Chris Voss, the former FBI hostage negotiator. He emphasizes the importance of adopting a multiple-option model, being open-minded, and being willing to change course if necessary. These are critical skills that can help you make more informed decisions and achieve better outcomes for yourself and your organization.

I urge you to take the time to develop these skills and become a master of the art of decision-making. Your team, organization, and business depend on it.

"Until Next Time, Climb Together"


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